Hotel Management Course Outline
Level 4 Diploma in Hotel management is 90 credits Endorsed Certificate.
To achieve a Level 4 Diploma in Hotel management learner must have to achieve a minimum 9 units with 90 Credits, 7 Mandatory Units and 2 Units from optional units.
Hotel Management Mandatory Units
1.Understanding Hotel management
2.Front Office Operation Management
3.HR Management & Hotel Industry
4.HR activities in Training and Development
5.Importance of Quality Management
6.Fundamental Food Department in Hotel Industry
7.Essential Communication Methods in Hotel Industry
Hotel Management Optional Units
1.Accountancy policies for Hotel Industry
2.Fundamental of Marketing Department in Hotel Industry
3.Basics of House Keeping and Security in Hotel management

Whatsapp: +923035530865, 03219606785, 3315145601,
03495021336 IPATS Government Recognized Education Zone-Khanna Pul Rawalpindi-Islamabad

Hotel Management Professional Course
Hotel Management - Learning Objectives
The content of our most advanced Hotel Management Level 4 gradually guides learners through each and every key function and responsibility of the professional Hospitality manager. On a global basis, demand for qualified and capable Hospitality leaders at all levels has never been greater. Armed with the skills and knowledge required to step into a leadership position, a whole world of incredible career opportunities could be right at your fingertips.
Along with a broad overview of the contemporary Hotel Management profession, learners are introduced to each key department within a hotel environment. Discover what it takes to become a competent front of house manager, run back-office operations, take control of food and beverage departments, recruit and train a capable and effective workforce, provide consistently outstanding customer service, market and advertise the business effectively, master interdepartmental communications and so much more besides.
Upon successful completion of this Level 4 in Hotel Management course, candidates take away the most essential industry-specific skills, talents and knowledge including:
•The confidence to oversee every key Hotel Department
•Comprehensive knowledge of all essential hotel operations
•How higher-quality customer service contributes to overall success
•What it takes to build and manage an efficient workforce
•How to work with hotel finances and budgets
•Essential marketing and advertising skills
•Comprehensive understanding of housekeeping, engineering and security departments
Hotel Management - Course Outline
This intensive yet digestible Diploma in Hotel Management is delivered across 08 modules – each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.
•Module 1 - Introduction to Hospitality & Hotel Management
•Module 2 - Principles of Hotel Front Office Operations
•Module 3 - Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)
•Module 4 - Recruitment and Selection : Policy and Procedures
•Module 5 - Training and Development Procedures
•Module 6 - Hotel Marketing and Advertising Trends
•Module 7 - Hotel Food and Beverage Management
•Module 8 - Effective Interdepartmental Communications

Whatsapp: +923035530865, 03219606785, 3315145601,
03495021336 IPATS Government Recognized Education Zone-Khanna Pul Rawalpindi-Islamabad